The project
Before the dashboard, managing projects was a fragmented and largely manual process. Important updates were spread across WhatsApp, spreadsheets and different systems, making it difficult to see exactly where each project stood or quickly identify when something needed attention. Our team spent too much time chasing updates, coordinating between customers and Pagers, and managing information manually — making it harder to deliver a consistent experience and scale the business efficiently.
The work
72 Days built a made to measure web portal and workflow system, that sits on top of the existing cloud database and directly connects homeowners, builders and the internal team in one place - using AI build tools to minimise cost.
The outcome
The Page now has a streamlined, scalable platform built around the way their business actually works — rather than having to bend their processes to fit off-the-shelf software. With greater visibility, better communication and a more seamless experience from project start to finish, both Homeowners and Builders are happier and more engaged. The team spends less time managing admin and chasing updates, while having a clearer view of every project and the performance of the business as a whole. Most importantly, the new platform is helping The Page convert more opportunities into successful projects, with more jobs being won and a stronger foundation in place to support the business as it continues to grow.
“The dashboard has been a step forward for The Page. It’s given us much greater visibility across our operations and, more importantly, made it easier for our team to manage the customer journey from start to finish
Previously, a lot of our processes relied on manual updates and information being shared across different channels. The dashboard has brought everything together in one place, giving us a clearer view of what’s happening with every project and allowing us to identify issues earlier. It has also made the experience better for our customers and Pagers. Everyone has greater visibility of where things are up to, what needs to happen next, and who is responsible for each stage of the process. For us as a business, the biggest benefit has been the combination of efficiency and control. The dashboard has reduced the amount of time we spend chasing updates and managing information manually, while giving us the data and visibility we need to make better decisions. It’s become an important part of how we operate and scale The Page.”
“Working with the team has been a fantastic experience from start to finish. As a non-technical team, we needed a partner who could take the time to understand our business and translate our ideas and challenges into a platform that genuinely worked for us.
The consultation process was incredibly valuable. They didn’t just take our requirements at face value — they asked the right questions, really dug into how we operated, and helped us identify and articulate problems that we hadn't fully defined ourselves. From there, they worked collaboratively with us to develop features and solutions that addressed those challenges in a practical, user-friendly way. Throughout the project, Russ and Chris were supportive and patient, making what could have been a daunting technical process feel straightforward and collaborative. We always felt listened to, understood and involved in the decisions being made. The end result is a platform that much better reflects how we work and has made a meaningful difference to our day-to-day operations. 72 Days combined technical expertise with a real understanding of our business, which was invaluable, and I wouldn't hesitate to recommend working with them.”